All of the money is credited toward the purchase of Kona products. Any amount over $20 that is spent will be collected by our Kona staff at the conclusion of your visit. (debit/credit preferred) It is non-refundable to ensure the cost of brining the Kona Truck to your house is covered and with high demand we must ensure we are holding delivery slots for only those who are serious.
Your delivery date is requested by filling out the Request Kurbside Delivery Form. Later you will be texted a one-hour delivery window by 8:00pm, one-day prior to your delivery date. On the day of delivery our Kona driver will text you again to let you know when they leave the delivery before you and that they are on the way to your house. Our delivery is approximately a 5-10 minute service.
This delivery service is designed to be short stops at individual residences. Our serving time will be up to approximately 5-10 minutes. We will serve as many as you like, but we encourage people to follow social distancing guidelines and to take turns coming up to the KONA serving window.
Safety is a priority all the time, but we have implemented even stricter sanitation protocols to keep our customers and staff safe: (CLICK HERE FOR MORE INFO)
Yes, the Kona Ice Truck will provide service in most weather conditions. Though you may not cancel the delivery, Kona Ice reserves the right to cancel if we feel it would be unsafe. If Kona Ice cancels we will refund or reschedule the delivery.
Kona Ice does all types of events! For more information on our Birthday Parties, Church, Corporate, School, Sporting, and Raising Money Events for a group, Please reach us at Info@KonaiceFun.com